A lack of confidence in choosing a builder is delaying home improvement projects across the UK, according to research published by the Federation of Master Builders (FMB) and the HomeOwners Alliance (HOA). The organisations estimate that postponed work represents £11.2 billion of activity a year. That figure is their estimate of potential economic activity, not a government measure of lost output.
The groups say 19% of homeowners in their research had put off work because they could not find a builder they trusted. Their survey also found that 27% of projects involved upgrading electrics, plumbing or heating, while 24% concerned structural problems or disrepair. Those findings suggest that delayed work is not limited to optional decoration; some projects relate to the condition and basic functioning of a home.
The FMB and HOA report that 82% of respondents would be willing to pay more for a builder with a licence and proven competence. They say 68% believe mandatory licensing would increase their confidence. These are respondents’ stated views, rather than evidence that a licensing system would necessarily improve outcomes or reduce complaints. The organisations are using the results to call on government to consider a licensing framework for domestic builders.
For property owners, the practical issue is how to assess a contractor before work begins. As an editorial checklist, owners can ask for references, record the agreed scope in writing and understand staged payments before commissioning work. The checks needed depend on the project, contract and circumstances. Homeowners undertaking structural, electrical or other regulated work should verify the relevant qualifications and approvals for the job.
The release forms part of the organisations’ campaign for builder licensing. Its headline total and policy recommendations should therefore be read in context: the FMB represents builders and is advocating regulatory change, while the HOA represents homeowners. The survey provides a snapshot of reported attitudes and delayed projects; it does not establish the precise number of jobs that would proceed under a different policy.
The story matters to the property market because postponed repairs can affect home condition, household plans and demand for local trades. The evidence supports a cautious conclusion: trust and confidence are cited as barriers by a meaningful share of surveyed homeowners, but the £11.2 billion estimate and the case for licensing remain the organisations’ own analysis and policy position.